Combined with policy management, real-time cell awareness provides mobile operators with the opportunity to customize subscriber quality of experience with – for example – speed boosts and priority network use on a per subscriber or application basis.

Speaking at the Policy Control & Real Time Charging conference, Dr Lars Pedersen, CommProve CEO, said: “Adding real-time intelligence at the individual cell level is crucial for operators that want to best utilize their existing network assets to improve the subscriber experience.”

With more and more mobile subscribers demanding content on their own terms, operators are under increasing pressure to improve the customer experience while at the same time reduce operational costs.

Real-time cell awareness enables real-time customization of the subscriber experience. For the first time effective policy control can be implemented and managed minute-by-minute at the subscriber level.

CommProve predicts that advanced operators will use cell awareness solutions to manage customer engagement and increase ARPU, while creating a platform to differentiate their services and prevent revenue erosion.

By including real-time cell awareness operators can:

Make CapEx savings – cells can often operate at capacities as low as 25 per cent without operators being alerted, as they do not have the appropriate tools to monitor cell capacity. Maximizing the traffic load on existing network infrastructure saves CapEx from deferred capacity growth.

Avoid revenue leakage from subscribers not being able to access resources can also be substantial, an example of the potential impact is shown below.

 
 
Reduce subscriber churn - with real-time visibility of subscriber QoE, operators can better manage customer satisfaction and subsequently address any churn issues.

Offer premium services - based on real-time visibility of the subscriber QoE, operators can offer real-time premium services and drive incremental revenue growth.

To understand more about how real-time cell awareness can drive CapEx savings in your network, increase revenue and improve subscriber QoE contact: info@commprove.com.

*These numbers have been pulled together based on CommProve real-life deployments.

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About CommProve
CommProve enables mobile network operators (MNOs) to control financial performance, quality of experience and network performance using real-time cell awareness. The CommProve NetLedge platform provides real-time data acquisition and mediation while the CommProve Insight application suite collects and analyzes network usage information and integrates it with business rules and subscriber data to enable operators to maximize both customer satisfaction and profitability.

Headquartered in Ireland, and privately held since it was founded in 1996, CommProve customers include H3G, Telecom Italia, TIM Brazil and Vodacom. For additional information please visit www.commprove.com.

Analyst/media contact:
Stephanie Forrest
Tel: +44 (0) 7917695755
Email: stephanie.forrest@commprove.com
Twitter: @commprove

For more information on the event visit: www.policycontrolconference.com

To set up a meeting with CommProve at the event contact: stephanie.forrest@commprove.com

Follow us on Twitter: @commprove

Dublin, IRELAND – March 13^th, 2012 – With more and more subscribers on the move, Wataniya Telecom Maldives looked to CommProve, a leading provider of network monitoring and business solutions for mobile networks, to ensure a seamless roaming experience. CommProve’s Roamer Insight software is now deployed across Wataniya’s network to enable quality of service monitoring and proactive network troubleshooting.

Using CommProve’s Roamer Insight, Wataniya is able to trouble shoot specific areas across both the radio access and the core layer of their network, focusing on the issues with the greatest revenue improvement potential.

“Wataniya Maldives is committed to enabling a consistent and great quality of customer experience to our 200,000+ subscribers as well as those that are visiting the Maldives,” said Mounir Hasrouni, CTO of Wataniya Telecom Maldives. “The CommProve Insight software is enabling us to understand the impact of quality issues such as network congestion, and we’re also able to reduce churn and increase network revenues. We’re excited about the opportunities Roamer Insight brings to our network.”

CommProve Roamer Insight presents key performance indicators reports generated from the underlying radio access network interface protocols for subscribers who roam in or out of the monitored network so that operators can analyse where coverage, capacity, drops and call set ups, for example, directly impact roamers. The CommProve solution is capable of monitoring all SS7 protocols on a 24x7x365 basis.

“From the existing deployments and tests that we have done we’ve found that operators have over 25% roaming revenue at risk and so using Roamer Insight, operators are able to greatly improve network revenues,” said Lars Pedersen, CommProve CEO. “We look forward to working with Wataniya to further improve the customer experience.”

From a core network perspective, CommProve Roamer Insight can quickly analyse where problems are located e.g. within Wataniya’s own network, or with partner networks/interconnect routes.

Click here to watch the CommProve Roamer Insight video and here to download the Roamer Insight overview

About CommProve Roamer Insight

Roamer Insight’s built in trending analysis provides full visibility of progress over time and provides visibility into, for example, group, region, country, cluster or the network environment. Roamer Insight also provides a complete picture of all performance indicators relating to inbound and outbound roamers, maximizing the operator’s bottom line results.

Roamer Insight allows mobile network operators to prioritize solutions according to revenue impact with clear revenue impact visibility based on real-time and statistical analysis of roamer performance and QoS.

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About CommProve

CommProve enables mobile network operators (MNOs) to gain real-time visibility into their operations to control financial performance, quality of experience and network performance using a single integrated platform. The CommProve NetLedge platform provides real-time data acquisition and mediation while the CommProve Insight application suite collects and analyzes network usage information and integrates it with business rules and subscriber data to enable operators to maximize both customer satisfaction and profitability. 

Headquartered in Ireland, and privately held since it was founded in 1996, CommProve customers include H3G, Telecom Italia, TIM Brazil and Vodacom. For additional information please visit www.commprove.com.

About Wataniya Telecom Maldives

Wataniya is a leading telecommunications, providing a wide range of leading-edge wireless voice and data services, delivered with high quality, designed to cater to the demands of today’s discerning customer. Wataniya is a brand of Wataniya Telecom Maldives Pvt Ltd, which is a subsidiary of Qatar Telecom.

Wataniya launched its 3G+ network in January 2008, becoming the first operator to introduce the world-class mobile technology in the country. In 2009, Wataniya’s mobile broadband service was officially launched to offer “internet anywhere” and with the introduction of the single RAN equipment, Wataniya is now 4G ready.

About Qtel

Qatar Telecom (Q-tel) is the exclusive telecommunications provider in Qatar. Its principal activities include local and international fixed telephone, mobile, Internet, data and cable television services.

Q-tel is committed to growing its presence in the Middle East and internationally and with Wataniya Telecom and its operations in the MENA region, Q-tel is now active in 15 countries including Qatar, Oman, Singapore and Indonesia.

For more information about Q-tel, visit www.qtel.com.qa.

Analyst/media contact:

Stephanie Forrest

Tel: +44 (0) 7917695755

Email: stephanie.forrest@commprove.com

Twitter: @commprove

LONDON, UK, 15 February 2012 – Mobile operators will abandon network cost-based pricing to focus on premium services, as they look to reduce churn and maintain revenues according to a new paper released by global telecoms, media and technology (TMT) adviser Analysys Mason. This transformation, enabled by new end-to-end approaches to network management, arrives in the face of growing competition from over-the-top (OTT) services and rapidly rising data costs.

The report estimates that the volume of wireless data traffic worldwide will grow at an annual rate of 67% between 2010 and 2015. During the same period, data revenue per gigabyte is projected to fall from USD23.21 to USD4.27. The report reveals that, in order to handle this growth whilst assuring revenues, operators are increasingly looking to offer new services such as temporary network speed boost and tiered bandwidth allocation to create a premium service for high value customers.

Patrick Kelly, Research Director at Analysys Mason, believes that average revenue per user (ARPU) will increasingly be related to additional services: “Operators are facing increasing pressure to deliver a high quality service despite growing data demands. The only realistic way to do that is to decouple ARPU from network costs and instead align it to the delivery of premium services.

“Previously, there was a lack of availability of tools to support complex segmentation of mobile data services.  As the focus shifts towards maintaining revenue for data services, more operators are adopting the increasingly sophisticated tools to manage tiered services,” said Kelly.

Interviews with operators have shown that the main obstacle to the delivery of these services is their ‘silo’ approach to network delivery, which hinders a full view of the customer experience. Operators are increasingly employing end-to-end network monitoring solutions to eliminate these silos and create real-time, end-to-end monitoring.

“The rise of data has created a clear and urgent need for operators to introduce new ways of dealing with network traffic such as prioritisation of higher tier subscribers. End-to-end monitoring and analytics make that possible, but operators need to educate customers about the requirement for tiered traffic to ensure continued quality of service,” commented Lars Pederson, CEO, CommProve.

Operators implementing this new, unified approach to network monitoring – including Vodacom, part of Vodafone – reported reduced churn, increased levels of customer care and a renewed ability to differentiate and remodel their services around premium offerings.

In the report, Analysys Mason urges operators to:

• Increase adoption of network monitoring to eliminate silos and more fully understand the user experience
• Take advantage of real-time data collection and analysis to enable traffic prioritisation and tiered billing models
• Adopt open platforms to unify the entire network management system

The paper, sponsored by CommProve, a leading provider of network monitoring and business solutions for mobile networks, surveyed a number of mobile network operators. The research investigates operator strategies to tackle growing data needs and loss of revenue to OTT services.

The full paper can be downloaded here and highlights from the white paper are also available via Slideshare here.

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About Analysys Mason (www.analysysmason.com)

Analysys Mason is a global consultancy and research company specialising in telecoms, media and technology (TMT).  Our clients in the TMT sectors operate in dynamic markets where change is constant. We help shape their understanding of the future so they can thrive in these demanding conditions. To do that, our consultants have developed rigorous methodologies that deliver real-world results for clients around the world. In terms of our research, the world’s leading network operators, vendors, regulators and investors subscribe to our research and rely on our insight to inform their decision making.

About CommProve

CommProve enables mobile network operators (MNOs) to gain real-time visibility into their operations to control financial performance, quality of experience and network performance using a single integrated platform. The CommProve NetLedge platform provides real-time data acquisition and mediation while the CommProve Insight application suite collects and analyzes network usage information and integrates it with business rules and subscriber data to enable operators to maximize both customer satisfaction and profitability.

Headquartered in Ireland, and privately held since it was founded in 1996, CommProve customers include H3G, Telecom Italia, TIM Brazil and Vodacom. For additional information please visit www.commprove.com.

Analysys Mason media contact                       CommProve media contact

Kate Brown / Alistair Young                              Stephanie Forrest

Press Office                                                    Tel: +44 (0) 7917695755

Tel: +44 (0)845 600 5244                                   Email: stephanie.forrest@commprove.com

Email: press@analysysmason.com                  Twitter: @commprove

Web: http://www.analysysmason.com

Dublin, IRELAND – Dec. 19^th, 2011 – CommProve has achieved its three key milestones in 2011 with strong revenue growth, an expanded customer base with six new customer wins for its Mobile Broadband Insight application and the launch of two key products: the CommProve NetLedge p20K and the CommProve BCN RAN Insight application.

Over the past year, CommProve’s revenue has grown by over 55 per cent and the company’s customer base has expanded in Western Europe as well across Middle East and Africa.

“It’s been a great year for CommProve in terms of our revenue growth, but also with the number of strategic customer wins we’ve had as well as key product launches,” said Lars Pedersen, CommProve CEO. “We’re looking forward to 2012 and continuing to work with our customers and partners to lead innovation in network management and subscriber QoE and services.”

Other key news for CommProve in 2011 includes joining the Network Intelligence Alliance to drive innovation and leadership for next generation network solutions as well as Connexus, the video OTT initiative.

CommProve NetLedge p20K is a next generation probe. The CommProve BCN RAN Insight application enables operators to intelligently manage their networks and perform customer experience management in real-time.

CommProve Mobile Broadband Insight, on the other hand, enables operators to visualize data services across various network interfaces (RAN, access and core) as well as, for example, applications per user, views per handset, network resources per user and application. Added Pedersen: “There is no other solution on the market today that can link radio measurement to customer performance, and provide a feedback loop between the customer and performance layer in real-time.”

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 About CommProve

CommProve enables mobile network operators (MNOs) to gain real-time visibility into their operations to control financial performance, quality of experience and network performance using a single integrated platform. The CommProve NetLedge platform provides real-time data acquisition and mediation while the CommProve Insight application suite collects and analyzes network usage information and integrates it with business rules and subscriber data to enable operators to maximize both customer satisfaction and profitability.

 Headquartered in Ireland, and privately held since it was founded in 1996, CommProve customers include H3G, Telecom Italia, TIM Brazil and Vodacom. For additional information please visit www.commprove.com.

Analyst/media contact:

Stephanie Forrest

Tel: +44 (0) 7917695755

Email: stephanie.forrest@commprove.com

Twitter: @commprove.com

Dublin, IRELAND – November 22nd, 2011 – CommProve, a leading provider of network monitoring and business solutions for mobile networks, today announced its membership to the TM Forum, a global, non-profit industry association focused on simplifying the complexity of running a service provider’s business.

“We’re excited to be joining the TM Forum and to have the opportunity to play an active part in the best practices and standards development work that the Forum undertakes,” said Dr. Lars Pedersen, CommProve CEO. “We look forward to leveraging the knowledge pool that exists within TM Forum to help drive business growth.”

As an established industry thought-leader, the TM Forum serves as a unifying force, enabling more than 800 companies across 195 countries to solve critical business issues through access to a wealth of knowledge, intellectual capital and standards.

“We are pleased to welcome CommProve to the TM Forum,” said Martin Creaner, president and CEO, TM Forum. “Whether it’s introducing new services, rationalizing existing systems or transforming business operations, the Forum provides a unique, fair and safe environment for the entire value-chain to collaborate on pressing industry issues, helping companies of all sizes gain a competitive edge and the flexibility and speed they need to underpin future growth.”

CommProve enables mobile network operators (MNOs) to gain real-time visibility into their operations to control financial performance, quality of experience and network performance using a single integrated platform.

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About CommProve

CommProve enables mobile network operators (MNOs) to gain real-time visibility into their operations to control financial performance, quality of experience and network performance using a single integrated platform. The CommProve NetLedge platform provides real-time data acquisition and mediation while the CommProve Insight application suite collects and analyzes network usage information and integrates it with business rules and subscriber data to enable operators to maximize both customer satisfaction and profitability.

Headquartered in Ireland, and privately held since it was founded in 1996, CommProve customers include H3G, Telecom Italia, TIM Brazil and Vodacom. For additional information please visit www.commprove.com.

Analyst/media contact:

Stephanie Forrest

Tel: +44 (0) 7917695755

Email: stephanie.forrest@commprove.com

Twitter: @commprove.com

CommProve BCN RAN provides operators with the ability to:

• Take policy management actions only in congested areas where overall user performance is at risk while limiting actions in non-critical areas
• Employ smart enforcing rules so that premium customers can be protected even in congested areas
• Offer special pricing to users if they are accessing data services in non-critical RAN areas or promoting contract upgrades limited in time securing throughput rates to subscribers that join the offer.

“As more and more subscribers are downloading bandwidth intensive data and applications while on the move, operators are increasingly looking at deploying solutions which will enable them to maximize their network resources while growing revenue,” said Dr. Lars Pedersen, CommProve CEO. “CommProve BCN RAN Insight provides operators with such a solution, and it’s key to our company vision – enabling business, customer and network (BCN) intelligence at your finger tips.”

CommProve BCN RAN Insight

BCN RAN Insight collects and processes in real-time measurements from different interfaces of the radio access network (RAN). Deep packet inspection (DPI) measurements and RAN quality measurements are collected 24×7 network wide. Depending on the network deployment and the desired accuracy different interfaces can be probed: typically Iub/Iups are monitored. DPI measurements provide information concerning application and network level delays, re-transmissions, peak and average throughput, application type breakdown, both at the user-level and at the cell-level.

The cell-level information is essential in understanding if, how, and where, the load generated by the user is affecting the network availability for other users. This information is generated leveraging the BCN RAN’s correlation capabilities; user mobility is tracked and the actual cells serving the user are saved in a call detail record (CDR), along with all relevant signaling information.

For more information on CommProve BCN RAN as well as CommProve’s Insight suite of applications please visit: http://www.commprove.com/products/commprove-insight

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About CommProve

CommProve enables mobile network operators (MNOs) to gain real-time visibility into their operations to control financial performance, quality of experience and network performance using a single integrated platform. The CommProve NetLedge platform provides real-time data acquisition and mediation while the CommProve Insight application suite collects and analyzes network usage information and integrates it with business rules and subscriber data to enable operators to maximize both customer satisfaction and profitability.

Headquartered in Ireland, and privately held since it was founded in 1996, CommProve customers include H3G, Telecom Italia, TIM Brazil and Vodacom. For additional information please visit www.commprove.com.

Analyst/media contact:

Stephanie Forrest

Tel: +44 (0) 7917695755

Email: stephanie.forrest@commprove.com

Twitter: @commprove.com

For more information on the event visit: www.broadbandtrafficevent.com

To set up a meeting with CommProve contact: stephanie.forrest@commprove.com

Dublin, IRELAND – November3^rd, 2011 – With the growth of mobile broadband and the increased CapEx and OpEx pressures operators are facing globally, there is an increasing need for more powerful and more flexible network monitoring solutions that enable real-time premium services. CommProve is today launching the CommProve NetLedge p20K, the latest generation in the NetLedge portfolio of cost-effective real-time network monitoring solutions.

The NetLedge p20K is able to monitor a wide range of network interfaces including 2, 2.5G, 3G and 4G, as well as wireline and VoIP networks, and it supports traditional and IP transmission beyond 10Gbit/s Ethernet. The Probe is a high-density solution capable of connecting up to 16 bi-directional 10GBit/s links, depending on the configuration of the network, as well as offering active backup redundancy if needed.

“CommProve has now shipped over 6,000 probes and we’re excited to be making today’s announcement as we continue to innovate in network monitoring solutions,” said Dr. Lars Pedersen, CEO of CommProve. “Operators are under increasing pressure to reduce capital expenditures and to maximize return on their network investment, and the CommProve NetLedge p20K provides them with a flexible cost-effective solution that will not only provide improved coverage but which will also enable revenue growth from offering premium services. With the high density and high performance p20K, it is now possible for operators to monitor their networks end-to-end in a cost effective way including the vital radio part of the network.”

The p20K is unique in its processing capabilities which allow operators to not only optimize their networks, improve customer satisfaction and better utilize available capacity, but also to offer premium services based on actual conditions in their network in real-time. The compact 1U rack unit solution is designed to interface with third party solutions if additional processing power is needed. For additional information please contact: info@commprove.com.

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About CommProve

CommProve enables mobile network operators (MNOs) to gain real-time visibility into their operations to control financial performance, quality of experience and network performance using a single integrated platform. The CommProve NetLedge platform provides real-time data acquisition and mediation while the CommProve Insight application suite collects and analyzes network usage information and integrates it with business rules and subscriber data to enable operators to maximize both customer satisfaction and profitability.

Headquartered in Ireland, and privately held since it was founded in 1996, CommProve customers include H3G, Telecom Italia, TIM Brazil and Vodacom. For additional information please visit www.commprove.com.

Analyst/media contact:

Stephanie Forrest

Tel: +44 (0) 7917695755

Email: stephanie.forrest@commprove.com

Twitter: @commprove.com