Device Insight collects, analyzes and presents user-friendly device model usage information, empowering technical and marketing decision makers.
Device Insight can be integrated with all other Insight applications.
MNOs can use this information to promote specific products and services to specific device users as well as partner with device companies that provide the operator with the best revenue generating opportunities.
Device Insight enables QoE improvement by troubleshooting device-specific issues that may be distinct from radio or access network issues.
Benefits
- Shorten time-to-market of new handsets by minimizing device testing
- Boost sales of data services by promoting to users with relevant devices
- Improve device purchasing by selecting high performance models
- Simplify device troubleshooting with one-click analysis of radio and access network related issues.
Main Capabilities & Feature
- Real-time analysis of QoS per device model
- Diagnostics using a drill down from KPIs to tickets (CDRs)
- Statistically significant information using the operator’s complete subscriber base
- Geographical view of device usage patterns
- Analysis of device usage for both circuit-switched and packet switched services
- Customizable Reports that can be displayed according to KPIs (e.g. drop rate, handover failures, location rejects)
- Ensure visibility of device performance, device QoS and device usage
- Ideal for soft launches and device verification
- Provides real-time and historical diagnostics
- It can be integrated withh all CommProve’s Insight applications including Mobile Broadband Insight and Roamer Insight.
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