Mature Networks are moving to Network Management processes based on a customer centric approach. Ensuring end-to-end Quality of Service is a prerequisite for client satisfaction. This has become a challenging task due to mixed (2G, 2.5G and 3G) and converged (FMC) network environments. CommProve’s Network Insight solution collects, aggregates, analyses and presents network performance information in a user-friendly way (having always in mind customer centric approach), providing powerful means for monitoring and enhancing end-user QoS in GSM/GPRS/ UMTS/ HSPA networks.
Benefits
- Detect in real time network issues that affect service usage
- Ensures smooth roll-out of new mobile applications
- Gains visibility on customers affected by network/service issues
- Multi interface correlation across the monitored interfaces
Main Capabilities & Features
- Real-time visualization of network QoS and Key-Quality-Indicators (KQIs)
- Wide set of KQIs covering accessibility (e.g. Call Set-up rates), retainability (e.g.Call Drop Rate) and mobility
- Effective diagnostics using drill-down from KQI down to CDR
- Vendor and technology agnostic (data derived from network interfaces, not component counters)
