Comprehensive solutionQuantiQa collects every single network event and transaction, and is able to correlate the entire end-end chain of events into a continuous service analysis.
Billions of daily transactions
Already processing billions of records each day for some of the world largest and most busy networks, QuantiQa was ready for ‘big data’ before the term was invented.
Proven, trusted, patented
QuantiQa’s patented technology is already installed with numerous networks, supporting the CX needs of hundreds of millions of subscribers every day.
As networks have matured, they have switched focus to customer retention. That means a very strong focus on CX, and the key sources of dissatisfaction. QuantiQa helps operators with 3 of the top 4 reasons people churn.
Sources of customer dissatisfaction with mobile networks (%)